Imprint & policies

Liability

CertSpring Hub lists courses and mentor services for informational browsing. We are not liable for indirect losses, scheduling conflicts, or exam outcomes.

If limitations are partially unenforceable, the remainder stays effective.

Intellectual property

Site copy, layouts, and curated exercises we author remain our property unless stated otherwise.

Instructor materials belong to instructors. Vendor marks are descriptive only.

Service description

We operate a marketplace for certification prep listings. Prices in KRW are informational; checkout flows may live with instructors.

Catalog metadata may be corrected without notice.

Termination

We may suspend abusive accounts. Learners may stop using the site anytime.

Some cohorts carry their own cancellation rules.

Acceptance

Using the site means you accept these terms and the Privacy Statement.

We post updates with a new last updated date.

Governing law

Korean law governs. Seoul courts have non-exclusive jurisdiction unless mandatory consumer rules say otherwise.

User obligations

Provide accurate details, keep credentials safe, and avoid scraping private rosters.

Do not upload malware or disrupt monitoring tools.

Availability

We aim for uptime but do not guarantee it. Maintenance may be announced when feasible.

Third-party services

Video, email, and analytics subprocessors help run the site under written instructions.

Language

English is authoritative; translations are convenience only.

Cookie categories

Essential, functional, and optional analytics cookies are described in the notice.

Rejecting analytics does not remove essentials.

Contact

Questions: [email protected]. Include browser and approximate visit dates.

Consent

Non-essential cookies require opt-in where required. Preferences are stored locally with a brand-specific key.

Third parties

Analytics vendors act as processors and may not reuse data for unrelated ads here.

What are cookies

Cookies are small text files. We also use local storage for theme and consent state.

Preferences

Theme choice resets if you clear site data.

Retention

Essential session cookies end on logout. Analytics cookies, if allowed, expire within thirteen months unless shorter.

Security

We prefer Secure and SameSite flags where supported.

Updates

Material technology changes will be reflected here with a new date.

Browser controls

Browsers can block cookies globally; some features may break.

Eligibility

Instructor-sold items follow their receipt first. Hub-sold cohorts may refund within fourteen days before start if lab kits were not consumed.

Exceptions

Delivered mentor reviews, opened mock tokens, or bespoke workshops may be non-refundable once work begins.

Contact

Email [email protected] with order reference and reason.

Timeframe

We respond within five business days and complete approved refunds within fourteen business days to the original transfer channel when possible.

Scope

Card processor timelines may delay statement visibility.

Process

We verify consumption, then approve or deny with a short rationale.

Chargebacks

Contact us before chargebacks so we can resolve issues.

Credits

Account credit may be offered; credits expire in twelve months unless stated otherwise.

Consumer statutes

Non-waivable Korean e-commerce consumer rights remain intact.

Recordkeeping

Refund correspondence is retained per the Privacy Statement.